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    Help & Advice

  • As the service develops we will continue to add to this section. If you don't find what you need below, please email us and we will help as much as we can. Click here to use our contact form
  • Naked Tees FAQ's

How much is Shipping?

BY ORDER VALUE:

Europe. Sent by Airmail unless otherwise stated.
£0.00 - £11.00 £1.99
£12.00 - £22.00 £2.49
£23.00 - £33.00 £3.49
£34.00 - £44.00 £4.49
£45.00 - £69.99 £5.99
£70+     FREE
USA & Canada. Sent by Airmail unless otherwise stated.
£0.00 - £11.00 £3.99
£12.00 - £22.00 £4.00
£23.00 - £33.00 £4.49
£34.00 - £44.00 £5.49
£45.00 - £69.99 £6.99
£70+     FREE
Rest of the World. Sent by Airmail unless otherwise stated.
£0.00 - £11.00 £3.99
£12.00 - £22.00 £4.49
£23.00 - £33.00 £5.49
£34.00 - £44.00 £6.49
£45.00 - £69.99 £7.99
£70+     FREE

How do I find my size?

If you visit our “about our t-shirts” page, you will be able to see the sizes which relate to each t-shirt. All our t-shirts are loose fit to cover all body shapes.

What is your return policy

We want you to love your order. We check every t-shirt thoroughly before it gets sent to you. If you are unsatisfied for any reason, please return the t-shirt to us at 18 York Road, Sunnyfields, Doncaster, South Yorkshire. DN5 8RW within 7 days and if we find it isn’t 100% we will replace it.

How do I contact customer services?

You can either contact us using the form on the contact page. Click here to use our contact page or give us a call on +44 (0) 1302 562917. We will do everything we can to help.

Can I track my shipment?

You can track your orders by logging on and clicking here. If you have any questions regarding your orders, please use the contact form. Click here to contact us

Where are my tees made?

Most tees are manufactured in the US, Egypt, Bangladesh, and Mexico. The tees made overseas are manufactured in updated facilities. We have confirmed the labour conditions are 100% up to UK standards.

The t-shirts are printed here at our facilities.

When will my order arrive?

We endeavour to send every t-shirt out within 48 hours.  But depending on t-shirt stock it may be a little longer. We can guarantee that all t-shirts are sent out with the 5 days following the order date.

If you don't receive your order, please do not hesitate to get in touch and we will recif the situation as soon as we can.

Who owns the rights to the artwork if I submit a design?

You own the rights to the artwork. But by submitting a design you are giving us permission to use the design on our t-shirts to raise money for the charities on our website.  If you ever want to retract the artwork, please do not hesitate to contact us and we will discuss the situation.

Delivery of items / packages?

To protect both the buyer and the seller, the address that is provided for delivery must appear on your Paypal payment page. If you are unsure about how to add another address in your paypal account, please click here. Paypal can have upto 30 addresses for delivery under one account.

What can I do if I haven’t received my order?

If you don’t receive your order within the 5 days after the order date, give our customer services a call on +44 (0)1302 562917 or click here to contact us using the contact form on the site. . We will do everything in our power to find out where your order is.